Diligent Bot is a Native Salesforce
Application developed to combine the power of
Salesforce CRM with Chat, AI capabilities. It is designed
to Automate the redundant customer support process
with Easy configurable Interface.
With Diligent Bot, customizing your Bot is easy, just with few clicks you are ready to setup your Bot.
Diligent Bot is empowered by Google Dialog flow
NLP to best carry effective conversation with customers effectively and smoothly.Diligent Bot can be customized to integrate with any NLP or AI service to better understand the users input.
Diligent Bot Supports various content types along with simple conversations like
Diligent Bot is available for the support 24*7 that can collect pre-engagement user details and transfer the conversation from the Chatbot to a live team member and pass key information about the conversation
Diligent Bot can be deployed across multiple channels like your
Diligent Bot protects all customer sensitive Information with inbuilt customizable authentication setup which comes with secured connections and encrypted scripts.
Use of AI/NLP is all about training your Dataset. Diligent Bot comes with in-built features such as
So you can customize for expected inputs for a better experience every time.
Salesforce Knowledge Integration.
Salesforce Calendar Integration.
Auto Reminders and many more…
So, with the features given there are lot more that we can show you ,how easy it is to get it done with our Diligent Bot. Please contact us if you have any custom requirements we will be happy to customize the bot just for your need.